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The original item was published from 11/1/2019 7:52:22 AM to 11/18/2019 11:05:57 AM.

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Posted on: November 1, 2019

[ARCHIVED] Utility Disconnections to Resume for Non Payment

past due

Due to challenges encountered when converting to a new utility billing software system, League City temporarily suspended disconnections for non-payment. The Utility Billing Department has resolved the issues related to the conversion and has returned to the City’s normal utility billing and payment cycle. Starting November 13, League City will resume disconnection of water service for those accounts that are past due. Residents who receive a bill with a past due balance should note that their May 2019 bill may still be unpaid. Due to conversion issues, May bills were not drafted electronically and must be paid manuallyLeague City Utility Billing staff can assist customers with any concerns or questions they may have and can help them pay outstanding charges or arrange payment and extension options. Customers can call Utility Billing at 281-554-1335 or stop by in person at City Hall from 7:30 a.m. to 5:30 p.m. Monday through Thursday and Friday from 7:30 a.m. to noon. Customers can also email

To make a payment online at the customer service portal, click here.

If you have NOT registered for the NEW online customer service portal, click here for instructions.

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