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The original item was published from 4/13/2021 9:01:45 PM to 4/17/2021 11:05:07 PM.

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Posted on: April 13, 2021

[ARCHIVED] National Public Safety Telecommunicator Week April 11-17

911 dispatchers

April 11 through the 17 is National Public Safety Telecommunicators Week. League City’s telecommunicators, more commonly known as 9-1-1 operators, answer thousands of calls each year, saving lives and serving our citizens.

“They handle calls you would never believe—from saving lives to delivering babies—and they often don’t get the acknowledgement they deserve,” said Communications Manager Kim Hera. 

To recognize and honor the role telecommunicators play in creating a better and safer community, the League City Police Department is hosting a full week of carnival-themed activities for the men and women who work as 9-1-1 operators and dispatchers for the City’s police, fire, and emergency medical services.

Over the years, the work of telecommunicators has changed in many ways. Dispatchers are constantly being trained on new technology and techniques that can be used to better serve the public. With more than 350,000 out-of-hospital cardiac arrests occurring in the United States each year, according to the American Heart Association, many times it’s 911 dispatchers who get the first calls for help.

“They are true first-responders and we want to take this opportunity to celebrate them and the services they provide the City that often go unnoticed,” said LCPD Assistant Communications Manager Rhonda Darrow. 

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