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The original item was published from 9/14/2021 8:11:00 AM to 9/15/2021 7:55:14 AM.

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Posted on: September 14, 2021

[ARCHIVED] Power Outages

power outages

Hurricane Nicholas caused significant outage impacts across Galveston County, including League City. Texas New Mexico Power (TNMP) crews are working to restore power as quickly as safety allow.

The current restoration estimate for most customers, as reported by the TNMP, reads 7 p.m. today. 

If Your Power Is Out

Before reporting your outage

  • Safely check your breakers to see whether any have tripped.
  • This may help you avoid a fee on your bill if you report an outage, but the problem isn't with our equipment. There may not be time after you report an outage to call us back to cancel and avoid the fee.
  • Check to see if your neighbors are out, if it's safe to do so.

To report an outage or hear an updated estimate

  1. Call 888-866-7456
  2. Select option 1
  • You can hear updated restoration estimates.
  • You may be able to report your outage in the automated system (quicker) or you can select to wait for an agent.
  • The automated system will provide updates on outages, when available, while you're waiting for an agent.
  • If you reported a new outage, wait at least 30 minutes before calling back for an updated restoration estimate.

Report Electric Utility Equipment Hazards

  1. Call 888-866-7456
  2. Select option 2

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