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The original item was published from 8/1/2022 3:31:23 PM to 8/8/2022 11:14:22 AM.

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Posted on: August 1, 2022

[ARCHIVED] League City Wins Award for Excellence in Service Delivery

Gold trophy graphic in front of blue background

Last week, League City was announced by the ETC Institute—a nationally recognized government research and survey company— as a winner of their “Leading the Way Award.” The award was created to recognize local governments for outstanding achievement in the delivery of services to residents. 

Recipients of the award are ranked in the top 10% of all local governments in the United States with regard to performance in three core areas assessed on ETC’s DirectionFinder Survey: overall quality of services, customer service provided by employees, and value received for local taxes and fees. League City has participated in ETC’s DirectionFinder Survey two times in the last four years, the last being in the fall of 2021. In addition to ranking in the top 10% overall, League City also landed in the top 10% of all large cities in the following categories: feeling of safety in neighborhoods, fire inspection programs, overall quality of life, and as place to live and raise children.

A clear glass-looking trophy


“I am consistently impressed with the caliber of staff we have here within our city government,” said City Manager John Baumgartner. “They truly care about the residents and I’m proud that the excellent quality of our customer service has been nationally recognized. Serving residents and making League City a desirable place to live and raise a family is what we work for every day. It is truly an honor to be part of such an incredible community.”

For more information and for a list of other award recipients, visit https://etcinstitute.com/ltwa/.

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