A:
How do you bill me?
We bill each customer on a monthly basis on a tier schedule. Click here to view the City’s current adopted rates.
How can I pay my bill?
The City of League City has multiple options for you to pay your bill each month. You can pay your bill online, over the phone, in person, drive thru, mail in, drop payments and/or sign up for automatic bill payments. Please see our contact information below.
- In Person/Drive Thru/Drop Box:
| 300 W Walker League City, TX 77573 Monday - Thursday 7:30 a.m. to 5:30 p.m., Friday 7:30 a.m. to Noon |
| City of League City/Utility Billing PO Box 2008 League City, TX 77573 |
- Online/Sign up for Automatic Pay or Water Tracker Portal:
| Utility Billing Website |
| (281) 554-1357 |
When is my payment due?
Your payment is due on a monthly basis approximately 15 days after the bill is generated.
What services are provided from the City?
The City of League City provides water and sewer services. Your waste service will appear on your bill as well, but it is picked up and maintained by an outside vendor, Ameriwaste. For questions about your trash services, please see the Trash/Recycling Collection FAQs (PDF).
How do I read my bill?
Please see the example bill here (PDF).
Why are the read dates on bill from over a month ago?
We bill you on actual metered water consumption. To do so, you will always see a gap of at least 15 days from the read date to the bill date. Right now, the gap is approximately 37 days from read date to bill date. Over the next couple of years, we will be trying to get closer to the 15-day target gap. To do so, your read cycle will not fluctuate, and you will be billed for a 31-day read cycle. Click here for a detailed read schedule by cycle.
How do you know how much water I used?
We bill you based on your water meter reads. We read the meters monthly on a schedule based on the cycle that your home is located in. The reading on the meters are listed in hundreds and we bill in thousands. For instance, if your meter reading was 10 last month and this month it is 20, you would be billed for 10,000 gallons of water.
- 20 (New Read) -10 (Previous Read) = 10 (Difference)
- 10 (Difference) *1,000= 10,000 (The number of gallons used for the specific time frame)
Why are my bills the same amount month over month?
We bill you in thousands which means that we round your read down each month to the nearest thousand. For instance, if your meter shows a reading of 129119.3 The reading will show on your bill as 129. This means that if your household consumption does not fluctuate month over month, then your bill may be the same each month.
Do you estimate my consumption?
No, we bill you based on actual meter reads. The only time your bill will ever be estimated is if we are unable to get a read on your meter. If this happens, your meter will be replaced to ensure that the issue does not continue.
Do you meter my sewer?
We do not meter your sewer, only your water. This means that the way we bill your sewer is based from your metered water consumption. If your water consumption for a cycle is 5,000 gallons, then you will be billed for 5,000 gallons of sewer. We understand that many people have an irrigation system, pool or other water consumer that does not utilize sewage. Because of this, we cap the sewer consumption at 10,000 gallons.